At Xlrgaming, we hold exciting giveaways every month to show our appreciation for our valued customers. These giveaways often include a range of high-quality gaming and computing products, such as custom-built PCs, gaming peripherals like keyboards and mice, graphics cards, and other essential accessories. By participating in our giveaways, you have the chance to win top-notch gear that can enhance your gaming or content creation experience. Keep an eye on our website and social media channels for updates on the next giveaway and details on how to enter.

At Xlrgaming, we strive to ensure that you are completely satisfied with your purchase. If you need to return a custom-built computer or any components, we offer a hassle-free return policy. Simply request a return label from us within 60 days of your purchase. Please make sure that the product is in new condition, with no damage or missing parts, as this is crucial for the return process. Once we receive the product in the required condition, you will be eligible for a refund or exchange. Our goal is to empower gamers and creators with affordable custom computing solutions, and we stand behind the quality and satisfaction of our products.

Both!

At XLRGaming, you can choose from our performance-optimized prebuilt systems or submit a custom build request. We’ll help you configure the perfect setup for your budget and needs.

Most builds are completed and shipped within 2-5 business days. Custom requests may take a bit longer depending on part availability. You’ll get email updates every step of the way!

Yes — all systems include a FREE 1-year hardware warranty. This covers component failures, manufacturing defects, and technical issues. We also offer lifetime tech support for troubleshooting and upgrade questions.

Absolutely. Every PC goes through multi-stage stress testing, including:

• Thermal checks 🧯

• BIOS tuning 🔄

• Cable and airflow optimization 🌬️ We don’t ship it until we know it runs smooth and stable.

Each PC includes:

• Fully assembled and tested system

• Power cable + optional WiFi antenna (if needed)

• Setup instructions

• Support info We also pre-install Windows and the latest drivers (unless you request otherwise).

Definitely. All our systems use standard parts, meaning you can upgrade RAM, GPU, storage, and more in the future without special tools or locked components.

Right now, we ship within the continental United States only. If you’re international, message us — we might have options for you soon.

You can reach us via:

• 📧 Email (support@xlrgaming.com)

• 💬 Live Chat (on our site)

• 📱 Instagram DMs (@xlrgaming)

We respond fast and we’re always happy to help!